Keep all of your moneyThe all-in-one Everyday account with no monthly fees, no minimum balances, and free everyday transactions.
Safe, secure depositsDeposits are eligible for CDIC protection, and payments are protected by world-class security infrastructures.¹
Get notified in real-timeKnow what's happening with your money at all times. Get notified anytime money goes in or out of your account, freeze and unfreeze your card instantly.
Pay with easeAutomate your payments from your Neo Everyday account, and never worry about late payments again.
Unlock the key to maximizing your money
Open the door to greater rewards with an account designed to give back.
I already have a Neo Everyday account set up, how do I get a physical card?
Simply log in to your account and select Cards under the main menu. You will see a carousel of cards to select from and order a Neo Money™ card to your registered address.
Is my money insured?
The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are eligible for CDIC deposit insurance coverage, up to applicable limits, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC's website cdic.ca.
How do I transfer funds to my Neo Everyday account?
You can transfer funds to your Neo Everyday account in several ways. You can link an external account, send yourself an Interac e-Transfer®, or move money within Neo.
How do I link an external account to my Neo Everyday account?
You can link an external account by following these steps: 1. Log in to your Neo profile 2. Click the person icon to go to your Neo profile 3. Click on Accounts 4. Select Linked accounts 5. Click on '+ Add account' 6. Follow the steps to securely log in to your external account
Is the Neo Money™ card a debit card?
The Neo Money™ card is a prepaid card that lets you do things that a debit card does – like access cash and spend your money online and in-store without having to manually load funds onto your card.
How soon can I spend with my Neo Money™ card once I sign up?
Instantly. We set up a virtual card so you can make purchases online instantly. Or add your card to your Apple Pay or Google Wallet to start spending.
Do I get cashback if I spend with my Neo Money™ card?
Yes! You'll earn instant cashback on any transactions at partners in our rewards network.
How does earning cashback work?
Cashback is calculated on your spending. For instance, if you shop at a grocery store where you get 1% cashback and you spend $100, the cashback you receive will be 1% of $100, which is $1. This cashback can be found in your Rewards Wallet which you can redeem to your account or at the Neo store.
What is the cashback amount and how do rewards work?
Our cashback amounts are tied to your Everyday balance. For example, earn 2% on gas and groceries, with an additional 0.5% on all other spend when you have $3,000 in your Everyday account. Use the calculator above to see how your Everyday balance impacts your cashback rates.
Can I earn cashback on international purchases?
You can earn cashback on international purchases if you are subscribed to the Travel perks. You will earn cashback when you pay in a foreign currency using your card. However, you won't receive any cashback if you pay in Canadian Dollars or withdraw cash from an ATM abroad. To subscribe to the travel perks go to: 1) Log into your Neo account, either in-app or on the web 2) Click on Perks, then select your card 3) Select 'travel' 4) Click on Subscribe, then go to your email to confirm the subscription
How widely accepted is this alternative debit card by merchants?
You can use your Neo Money™ card anywhere Mastercard is accepted.
Once I make a deposit, when will my cashback rate change?
Your cashback rate is determined with every transaction, this means that if you deposit $10,000, you will earn the corresponding cashback rate on your next transaction!
¹ The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are combined with eligible deposits held at Peoples Bank of Canada, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.Neo World Elite® Mastercard is issued by Neo Financial™ pursuant to licence by Mastercard International Incorporated.Mastercard, World Elite, and the circles design are registered trademarks of Mastercard International Incorporated.* Cashback earn subject to monthly spend limit. After monthly spend limit is reached, subsequent purchases are not eligible for cashback. Spend limit resets monthly. Minimum Neo Everyday account balance required to earn the highest rate. For more information, visit the Neo app.