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Neo Financial Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.neofinancial.com/ (the Site).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ”Device Information”.

We collect Device Information using the following technologies:

  • ”Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • ”Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • ”Web beacons”, ”tags”, and ”pixels” are electronic files used to record information about how you browse the Site.

When you join our customer waiting list through the Site, we collect certain information from you, including your name, city, and email address. We refer to this information as ”Customer Waitlist Information”.

Additionally when you join our merchant waiting list through the Site, we collect certain information from you including your name, city, business name, position within that business, email address and phone number. We refer to this information as ”Merchant Waitlist Information”.

How do we use your personal information?

We use the Customer Waitlist Information to:

  • Communicate with you about launch
  • Evaluate the interest of the public in our product
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the Merchant Waitlist Information to:

  • Communicate with you about launch
  • Evaluate the interest of the public in our product
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • Contact you about your interest in the program

We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@neofinancial.com or by mail using the details provided below:

119 14th St. NW, Calgary, AB, T2N 1Z6, Canada