Plans
| Everyday cashback¹ | |
|---|---|
| Gas | 1% |
| Groceries | 1% |
| All Other Purchases | N/A |
| Partner cashback² | |
|---|---|
| Restaurants, Cafes and Bars | Avg. 5% |
| Streaming Services | 3% |
| Ride Sharing Services | 3% |
| Food Delivery Services | 3% |
| Retail (online and in-store) | 2%+ |
| Features and Benefits | |
|---|---|
| Credit Score Monitoring | |
| Purchase Protection³ | |
| 24/7 Legal Assistance⁴ | |
| $2,500 Group Life Insurance⁴ | |
| Personalized Insights |
| Support | |
|---|---|
| Chatbot Support | |
| Phone Support | |
| Priority Support |
Got questions?
We've got answers.
Can I add other perks if I already have Premium?
Absolutely. Premium is an upgrade to your overall Neo experience, giving you higher cashback and new features. Perks are flexible monthly subscriptions focused on specific rewards, like Travel or Food & Drink. You can add these on top of your Premium plan to create a rewards experience tailored to you.
Does Premium work across all my Neo products?
Yes. Neo Premium is an additive perk. The figures listed above compare Base to Premium, but you will receive the same boost (+2% Grocery & Gas, +1% Neo network, +0.5% on everything else) across all Neo products.
Is Premium the only way of accessing boosted cashback?
With the introduction of our Do More, Get More plans, depositing a minimum value into your Neo Everyday account unlocks enhanced cashback levels. Premium boosts your cashback on top of this.
When does my Premium plan take effect?
Immediately. As soon as you’ve activated Premium on your card, you will be able to start enjoying the new features, benefits and boosted cashback rates.
Can I cancel my Premium plan?
Of course. Your rewards experience is yours to build. Just like perks, Premium is a monthly subscription that you can cancel anytime.
What happens if I cancel my Premium plan mid-month?
If you cancel your Premium plan mid-month, you’ll keep all the benefits until the end of the current month.
¹ Based on the maximum $300 category spending per month. Cashback may be limited and varies by perks, offer, and partner. There may be monthly limits for boosted cashback offers. For more information, visit the Neo App.² Cashback earn subject to minimum spend threshold. There may be monthly limits for boosted cashback offers. Terms and conditions apply. For more information, visit the Neo App.³ This insurance coverage is underwritten by Chubb Insurance Company of Canada under a Group Policy issued to Neo Financial Technologies Inc. All coverage is subject to the terms, conditions, limitations and exclusions outlined in the Certificate of Insurance, and for Quebec residents the Summary and Fact Sheet. The cost will be charged to the eligible Neo card that you signed up for the Neo Perks with. Neo, its employees and representatives are not agents of Chubb, nor can they waive or change any terms of the insurance coverage. View the full list of insurance certificates.⁴ Member insurance benefits underwritten by The Wawanesa Life Insurance Company under a Group Policy issued to Neo Financial Technologies Inc. All coverage is subject to the terms, conditions, limitations and exclusions outlined in the insurance booklet.